Effective Date: 26th November 2024

Welcome to Walben Developers, a division of Lukoba Technologies. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use apps developed by us, including but not limited to Word Explosion Int., Lifeways Church App, Manga Bondi App, and My HOD App (collectively referred to as “the Apps”).

By using any of our Apps, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Information You Provide

  • Account Details: Name, email address, and optional profile picture.
  • Content: Posts, photos, or comments you share in-app.
  • Activity Data: Preferences, saved items, or any content uploaded during app usage.

Automatically Collected Information

  • Device Data: Device type, operating system, unique identifiers.
  • Usage Data: App interactions, including pages visited and features used.
  • Location Data: Collected with your explicit consent for location-based services.
  • Cookies and Tracking: Used to optimize app performance, store preferences, and monitor interactions.

2. How We Use Your Information

We use your data to:

  • Provide, personalize, and improve app functionality.
  • Facilitate communication and user engagement through in-app features.
  • Process requests, reservations, or subscriptions where applicable.
  • Analyze usage patterns to enhance app performance and user experience.
  • Comply with legal and regulatory requirements.

3. Data Sharing

Your data may be shared with:

  • Service Providers: For hosting, analytics, and payment processing.
  • Legal Authorities: If required by law or for legal claims.
  • Business Transfers: In case of a merger, acquisition, or sale of our assets.

We do not share your personal data with third-party advertisers without your explicit consent.

4. Your Choices

  • Privacy Settings: Manage permissions for location data, notifications, and profile visibility directly in-app.
  • Data Access or Deletion: Contact us to update, export, or delete your information. Requests will be processed within 30 days.

5. Children’s Privacy

Our Apps are not intended for users under 16. If we learn we have collected data from a child under 16 without parental consent, we will delete it promptly. For assistance, contact support@lukobatechnologies.com.

6. Data Retention

  • Account Data: Retained for as long as your account is active. Deleted upon request within 30 days.
  • Cookies: Login cookies last 14 days; preferences last one year.
  • Usage Data: Retained for app analytics purposes but anonymized where possible.
  • Account Removal Request can be found here: wwwlukobatechnologies.com/account-removal-request

7. Data Security

We implement industry-standard measures to protect your data. However, no online platform is 100% secure, and we advise you to use the Apps responsibly.

8. Embedded Content and External Links

Some Apps may include embedded content or external links (e.g., videos, articles). These external platforms may collect data per their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or app features. The latest version will always be accessible at www.lukobatechnologies.com/privacy-policy.

10. Contact Us

For questions or concerns regarding this Privacy Policy, reach out to us:

Email: support@lukobatechnologies.com
Address: Plot 11004, Sarutul House, Lusaka, Zambia

For Developers and Clients

Walben Developers operates under Lukoba Technologies and has developed several apps for clients, including Word Explosion Int., Lifeways Church App, Manga Bondi App, and My HOD App. Each app is governed by this Privacy Policy unless a client has specified a different one for their app. This Privacy Policy is also accessible within the mobile app settings.